Please keep your purchase, accessories and all packing materials in new condition in order to return. We will not accept returns with missing accessories or packaging. Obtain an RMA # by filling out the form below or call us at 877-736-6349 before returning. Please note that an RMA # does not guarantee final disposition and all returns are subject to inspection. All exchanged/ returned merchandise must be in original factory carton, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the original manufacturer's carton. In some cases, we may charge you for the replacement of damaged, altered, missing, written-on or taped-on contents or cartons. We reserve the right to refuse any such items. Packages refused on delivery will be issued refund (excluding initial shipping & handling charges and 20% restocking fees)