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Bombay Electronics highly trained customer support advisors are a phone call away from Mon. thru Sat. from 9:00am - 6:00pm. You may also reach our customer service via email. Buy with complete confidence, we maintain high ratings on third party sites such as eBay, Reseller Ratings, Google Checkout and Better Business Bureau.

Find quick answers to your questions below...

ORDER STATUS


Has my order shipped?

Click the "Track Order" link at the top of our site to check your orders status.
Click the "My Account" link at the top of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
Click the "Track Order" link at the top of our site to track your order.
Click the "My Account" link at the top of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
Click the "My Account" link at the top of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
Click the "My Account" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

MY ACCOUNT


  1. 1) Click the "My Account" link at the top right side of our site.
  2. 2) Press Sign Up Button
  3. 3) Fill your information and click on "CREATE ACCOUNT"

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
Click the "My Account" link at the top of our site to edit your account information.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. You may also review our shipping policy for information on shipping times.
Click the "My Account" link at the top of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
Please see our Return Policy Here for complete details.
Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account" link at the top of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. You may also review our shipping policy for information on shipping times.

SHIPPING AND RETURNS


Yes, we do ship most of our products internationally. Please create an account by clicking the "My Account" link at the top of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. Feel free to contact us for more information regarding shipping to your country.
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
Please see our Return Policy page for complete details regarding our return policy.

INTERNATIONAL SHIPPING


  • Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
  • Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
  • These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
During the checkout process, please select Google Checkout as payment option for shipping anywhere outside the US. You'll be navigated directly to Google Checkout for payment via credit card. Please note that we will not ship your order until the payment clears with Google Checkout.

GUARANTEES


It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

PRICING AND BILLING


You only have to pay sales tax if you are located in the same state as our warehouse.
Click the "My Account" link at the top of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
Click the "My Account" link at the top right hand side of our site to print invoices.
Credits usually take 7-10 business days from the time we receive your item(s).
Your credit card will be charged within 24 hours prior to shipment of your item(s).

BUYER'S GUIDE


To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.

ADDITIONAL SUPPORT


Please click here for our company contact information.

©2017 Bombay Electronics. All Rights Reserved.

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